Call Attributes
We built our platform for a better kind of business communication with potential & existing customers
Custom Template & Sender id
SMS & Email Notifications
Lead Manager
Call Analytics
Security & Activity
The Smart Way to Route Calls — You Don’t Even Need a Landline
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Route By Caller Location
Route By Time of Day
Route By Day of Week
Route By Marketing Source
Route By IVR Response
Route By Agent Expertise
Features
We help businesses with Quick setup, Instant integrations & hassle-free Platform.
Custom Template & Sender id
It helps to setup premade SMS, Voice audio clips and email templates which can be later used in your IVR journey along with specific desired sender id
SMS & Email Notifications
You can control the activities for sending or stopping SMS/Email auto push on callers number as well as receivers mobile number or on his configured email id.
Lead Manager
Assign a caller response to potential lead instantly through the Chat2friend panel with followup date, comment, the status of the seriousness of caller along with his name, email id and other information.
Call Analytics
Call Analytics helps you to analyse your business incoming/outgoing calls easily and provide insightful analysis based on admin and sales requirements.
Security and Activity
you can secure your account through extra security like two-way authentication, set up an IP Restrictions or can add a security question to enable another layer of protection against password hacking attempts.